Flight Attendant

US-NY-Jamaica | US-NY-Flushing
1 month ago
Requisition ID
2017-1424
Job Code
INF9001
# of Openings
80
Category
Hidden (23925)
Post End Date
9/26/2017

Overview

 

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, strives to operate the safest, most reliable jet air service in the regional airline industry. With its more than 4,000 employees working as one, Endeavor takes pride in delivering over 650 flights a day to more than 130 destinations across North America. Endeavor operates the world’s largest fleet of Bombardier CRJ-900 NextGen aircraft, as well as the CRJ-200 regional jet. With a growing fleet, a new crew and maintenance base opening in Atlanta mid-2017, and the goal of hiring hundreds of new employees to support its expanding network, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

 

 

A Flight Attendant’s responsibilities include providing a safe, comfortable and enjoyable travel experience for our passengers. An Endeavor Air Flight Attendant is expected to deliver excellent customer service and hospitality from the heart, demonstrating a graciousness that will be remembered by our passengers.

Responsibilities

  • Actively ensure the safety and comfort of passengers.
  • Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.
  • Respond effectively during emergency situations. Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress.
  • Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages.
  • Receive and process payments for purchased service items, such as snacks.
  • Provide assistance lifting, transporting and stowing luggage into overhead bins or storage areas.
  • Attend to individuals needing special assistance (such as unaccompanied minors, individuals with a disability, and the elderly) throughout aircraft operations.
  • Effectively communicate verbally to make onboard public address announcements, complete safety demonstrations, and provide instruction to others. Provide timely informational updates.
  • Ensure the aircraft and passengers are in full compliance with policies, procedures, regulations, and safety measures.
  • Work both independently and as part of a team to accomplish work tasks.
  • Work in confined spaces with exposure to the following: nuts, animals, latex gloves, perfumes, cleaning solvents, fumes, dust, pet dander, etc. Individuals with allergies and have the ability to effectively manage allergies to perform job responsibilities in this environment.
  • Maintain professional appearance and compliance with uniform and appearance guidelines at all times while in public view.
  • Project and maintain a positive attitude and composure at all times.
  • Be dependable and committed to completing work assignments per the Endeavor Air standard.
  • Manage time to complete required work assignments and to ensure overall punctuality.
  • Adjust work activities to adapt to changing work conditions, such as scheduling changes.
  • Use computers and computer systems to receive information, communicate with others, and to complete work tasks.
  • Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.
  • Ensure timely communication with management.  
  • Traveling in an aircraft under pressurized conditions and airport operations environment.
  • Other duties as assigned.

Qualifications

  • Authorized to work in the U.S.
  • High school diploma, GED or equivalent. BA/BS college degree preferred or a combination of education and related experience.
  • Ability to read, write, understand and clearly speak in English.
  • 1 year of customer service experience.
  • Meet minimum age requirement of 21 years of age.
  • Candidate height must not exceed 70.5 inches or 5’ 10 ½” when measured without shoes.
  • Ability to maintain a high level of personal decorum, professional conduct and personal appearance.
  • No tattoos or body piercings that are visible while in uniform. Tattoos and body piercings cannot be concealed by the use of makeup, jewelry and/or bandages.
  • Possess a valid passport or equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies. U.S. passport holders should have a minimum of 14 months of validity remaining from the date of training.
  • Successful in completing a background investigation, including a government required fingerprint-based criminal history records check, and a pre-employment drug screen.
  • Ability to serve alcoholic beverages, peanuts, and meals containing beef, pork and seafood.
  • Ability to work nights, weekends and holidays, as required.
  • Ability to complete the 4+ week of Flight Attendant Initial Training program, including successful completion of Initial Operating Experience (IOE).
  • Sit or stand for long periods of time. Sit in an assigned jumpseat with seatbelt and shoulder harness fastened without a seatbelt extension. Jumpseat is 21” at the widest part of the seat.
  • Open emergency exits and close aircraft doors weighing up to 45 pounds.
  • Ability to push, pull, or move a beverage cart weighing approximately 250 lbs.
  • Ability to reach into overhead bins and retrieve stored items. Ability to reach a minimum of 76 inches, measured from foot without shoe to fingertip.
  • Work in aircraft aisles and galleys, and while standing, reaching (extended in front and to the side of the body and above the head), walking, kneeling, bending, twisting, and working in cramped or awkward positions.
  • Walk and fit comfortably down the aircraft aisle while facing forward, and fit quickly through any exit.
  • Hear and respond to customer and crew communications in situations with high background noise.

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