Hub Maintenance Coordinator

US-MI-Romulus
2 weeks ago
Requisition ID
2017-1443
Job Code
MTD6030
# of Openings
1
Category
Technical Operations
Post End Date
9/27/2017

Overview

 

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, strives to operate the safest, most reliable jet air service in the regional airline industry. With its more than 4,000 employees working as one, Endeavor takes pride in delivering over 650 flights a day to more than 130 destinations across North America. Endeavor operates the world’s largest fleet of Bombardier CRJ-900 NextGen aircraft, as well as the CRJ-200 regional jet. With a growing fleet, a new crew and maintenance base opening in Atlanta mid-2017, and the goal of hiring hundreds of new employees to support its expanding network, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

 

 

The Hub Maintenance Coordinator oversees daily station operations in regards to business plans, safety, reliability and customer service.

Responsibilities

  • Serve as single point-of-contact for Endeavor Air’s OCC, HCC and local management.
  • Monitor aircraft routings and make recommendations to OCC to mitigate operational impact during irregular operations.
  • Initiate communication and coordination with local Aircraft Maintenance to best minimize impacts of unplanned maintenance.
  • Coordinate, as needed, with other local airport operators including Airport Operations, Delta Ramp, Delta, local FAA ATC tower, etc.
  • Demonstrate behavior in accordance with Endeavor Air “Code of Conduct” in all Company business dealings and decisions.
  • Must work well under time constraints and high-pressure situations and be able to keep focus on best possible operational outcome given various circumstances.
  • Work with OCC, Hub Control Center and local management to ensure that daily operation meets safety, reliability and customer service objectives as needed.
  • Employ working knowledge of multiple aspects of Regional Jet airline operation including, but not limited to, ground operations, flight operations (including Dispatch, Load Control, and Crew Scheduling), and in-flight services.
  • Monitors all aspects of daily operations and identify and report irregularities to appropriate station management.
  • Document all departure and operational irregularities and check accuracy of delay codes assigned to flights and start dispute process as required.
  • Provide station management with operational and performance information on an ongoing basis.
  • Demonstrate a high level of focus on customer service.
  • Facilitate information flow between local maintenance and HCC by providing estimated maintenance ready times, aircraft out of service information and information on any impacting maintenance items.
  • Must demonstrate ability to learn and utilize computer-based aircraft tracking and aircraft flow, systems as well as various operational databases.
  • Perform additional functions which may be assigned from time to time by Management.
  • Repetitive motion such as: typing and phone work.
  • Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
  • Computer work in a typical office environment, sitting for the majority of the day.
  • High communication volume dispatch center.
  • Long periods of sitting or standing may be required.
  • May require limited exposure to loud, airport ramp environment.

Qualifications

  • Valid Airframe and Powerplant License
  • High School Diploma or GED equivalent is required, BA/BS College Degree or a combination of education and related aviation experience is preferred.
  • Possess a general knowledge of aircraft operations to include fueling procedures, weight and balance procedures, aircraft routing, baggage and passenger handling, aircraft movement, de-ice requirements, Irregular Operations (IROP) management and aircraft performance.
  • Must be able to work consistently in noisy conditions; including responding to multiple radio transmissions and phone calls simultaneously.
  • Strong work ethic, reliable, self-motivated with a positive attitude, and very customer service oriented.
  • Strong oral and written communication skills and abilities.
  • Be able to communicate effectively with all levels of management, as well as front-line team members.
  • Must be a self-starter, action oriented and capable of managing complex tasks simultaneously.
  • Possess capability of working under pressure in a high-stress environment.
  • Willing to work rotating shifts and days off and holidays.
  • Must be performing satisfactorily in present position with acceptable attendance record.
  • Must possess valid driver’s license and if position requires use of company vehicle(s), must be insurable under company insurance coverage.
  • Ability to travel domestically and internationally, passport required.

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