Manager, Safety Programs

2 weeks ago(1/10/2018 10:44 AM)
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Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, strives to operate the safest, most reliable jet air service in the regional airline industry. With its more than 4,400 employees working as one, Endeavor takes pride in delivering over 800 flights a day to more than 130 destinations across the United States, Canada, and the Bahamas. Endeavor operates an all Bombardier fleet, including the world’s largest fleet of Bombardier CRJ-900 NextGen aircraft. With a growing fleet flying across its five crew and ten maintenance bases across the United States, Endeavor strives to hire hundreds of new employees to support its expanding network, offering limitless potential for aviation professionals looking to start or continue their careers.

The Manager, Safety Programs is primarily responsible for the oversight and management of Endeavor Air’s Voluntary Safety Programs, including the Aviation Safety Action Program (ASAP), Flight Operational Quality Assurance (FOQA), Fatigue Risk Management, and Line Operations Safety Audit (LOSA). The Manager, Safety Programs plays a key role in identifying hazards that affect safety of flight, analyzing the hazards using a combination of traditional investigative methods and advanced data analysis techniques, and ensuring appropriate mitigation strategies are developed and implemented.


  • Responsible for developing and executing a proactive and predictive data analysis plan to create industry leading safety programs
  • Directs and facilitates the identification and management of safety hazards in support of Endeavor’s Safety Management System (SMS)
  • Oversees the collection, review, analysis, and mitigations of all reported safety events, as appropriate
  • Maintains the department safety reporting systems (Q-Pulse and WBAT) to ensure accurate and up-to-date incident tracking
  • Develops recommendations to enhance safety and compliance based on information derived from safety investigations
  • Utilizes industry data sources to calibrate Endeavor’s safety programs against other airlines
  • Manages the monthly and quarterly safety newsletters to frontline employees
  • Produces FAA quarterly reports for the ASAP and FOQA programs
  • Ensures the proper functioning of GDRAS (Ground Data Replay and Analysis System) software, hardware, and associated programs
  • Oversees the data collection process from the aircraft in conjunction with Maintenance and Engineering
  • Works closely with employee unions to ensure proper staffing for participation in ASAP, FOQA, LOSA, and Fatigue programs
  • Maintains the FOQA system's organization, security, data storage, report retrieval, trending and event databases
  • Serves as the primary company contact for NTSB and FAA investigations
  • Participates as an active member of Endeavor Air’s Accident Investigation team during NTSB investigations
  • Presents safety data to stakeholders inside and outside of the organization to include meetings with senior management, employee training events, and industry conferences
  • Identifies safety issues for review by management, including the CASS and Flight Standards Review Boards, communicating data trends, reports, and risk analyses
  • Ensure ongoing compliance with applicable rules, regulations, and corrective measures
  • Computer work, in a typical office environment for the majority of the day
  • Ability to work in a warehouse, industrial, airline hanger, or outdoor environment as required
  • This position is “on call” 24 hours per day
  • Must be willing, able and prepared to participate in extremely stressful work situations, such as aircraft accidents and incidents
  • Other duties as assigned


  • Bachelor’s degree in an aviation related field
  • 5 years of experience working in a safety management role
  • Previous experience providing work direction in a leadership role, motivating and mentoring employees
  • Experience working with federal or state regulatory agencies
  • Competency in FAA and NTSB regulations, FAA voluntary safety programs (ASAP, FOQA, LOSA), reporting requirements, and internal policy
  • Competency in the understanding of Safety Management Systems
  • Exceptional investigative, analytical, organizational and communications (written and verbal) skills are essential and required
  • Excellent organizational and analytical skills
  • Strong interpersonal skills with focus on communication and problem resolution
  • Strong work ethic, reliable, self-motivated with a positive attitude
  • Repetitive motion such as typing on the computer and phone work
  • Occasional physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs.


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