Endeavor Air

  • Operations Control Center (OCC) Intern - Summer 2019

    Job Locations US-MN-Minneapolis
    Post Date 3 weeks ago(12/31/2018 6:00 PM)
    Requisition ID
    Job Code
    # of Openings
    Operations Control Center
    Post End Date
  • About Us

    Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, strives to operate the safest, most reliable jet air service in the regional airline industry. With its more than 4,600 employees working as one, Endeavor takes pride in delivering over 800 flights a day to more than 140 destinations across North America. Endeavor operates the world’s largest fleet of Bombardier CRJ-900 NextGen aircraft, as well as the CRJ-700 and CRJ-200 regional jets. With a growing fleet, five crew and 10 maintenance bases, and the goal of hiring hundreds of new employees to support its expanding network, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.


    The Endeavor Air OCC (Operations Control Center) is the nerve center of the airline and central point for the development, deployment and communication of each day’s operating plan and the consequent management of daily flight operations. The OCC Intern will gain experience by assisting the OCC team in meeting and assisting the daily operation to ensure the airline meets the expectation of the customers to provide a reliable, efficient, and above all else, safe service. The OCC is comprised of many talented aviation professionals with diverse backgrounds and experience in all facets of the industry. Dispatch, Crew Scheduling, Maintenance Control and Maintenance Planning make up the OCC.


    • Audit NOTAM’s in Sabre Audit Routings in Sabre, Endeavor’s flight planning software.
    • Update and maintain AVTEC phone directory (Endeavor’s telephone and radio hub).
    • Assist Manager with reports and pulling information, such as 3+ hour delays.
    • Communicating to Flight Control operations with issues such as Air Start INOP (out of service equipment) or airport now requiring an alternate.
    • Update and maintain Phone Directory in Sabre as well as the AVTEC Phone Directory to keep them in sync.
    • Report software and equipment issues to open tickets with the Delta Help Desk and monitor Bridge Lines as necessary.
    • Update the OCC EFB’s (electronic flight bags) as required.
    • Assist the Bridge during IROPs (irregular operations) as directed (communicate information to stations, Atlanta, Delta OCC, etc).
    • Computer work, in a typical office environment sitting for the majority of the day.
    • Other duties as assigned.


    • Currently enrolled full-time in an undergraduate degree program such as Aviation Management or Air Traffic Control with junior or senior class standing as of fall 2018.
    • Ability to work a full-time schedule, 40 hours per week, during normal business hours, 8:00am to 5:00pm, during the assigned schedule
    • Ability to work and be based in Minneapolis, MN
    • Ability to work both independently and collaboratively in a business environment
    • Above average written and communication skills
    • Strong PC skills including experience in Microsoft Office Suite, specifically Microsoft Excel
    • Effective organizational, time management, & multi-tasking skills
    • Prior analytical experience (data analysis/reporting) or database management experience preferred
    • Repetitive motion such as typing
    • Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs.
    • Travel as necessary


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