The Operational Analytics and Performance (OAP) Intern will integrate knowledge and theory learned in the classroom with practical application and skills development in a professional workplace.  The Intern will utilize analytical and critical thinking skills to complete project-based work assignments with an emphasis in Operational Analytics.

The Application Process: We encourage applicants to apply as early as possible to receive next steps in the application process. After an application is submitted, the Talent Acquisition team will review your application. Due to the high volume of applications, the reviewing process may take several weeks. 

After the reviewing process of the applications, all applicants will also be notified to complete a required one-way video interview. If you are applying for multiple positions, you will only need to complete one interview video. Please note, due to high volume of applications, videos will take several weeks to review, and you may not receive an email or hear the status of your application for a while, however you will receive an update from the Talent Acquisition team.

• Perform data analysis and distribution to provide Company employees with essential performance data.
• Assist in tracking and reporting of on-time statistics, customer service metrics, and other performance metrics to help the company meet goals and provide a valuable service to its customers.
• Prepare daily, weekly, monthly, and ad hoc reporting for senior management, Delta Air Lines, and other company departments and employees.
• Develop data mining queries from system databases and statistical data models for comprehensive analysis.
• Create automated processes where applicable for data extraction, report processing, and distribution through Tableau, SAS, Excel, or other available programs.
• Participate in operational meetings when attendance is requested.
• Provide accurate historical performance trends and forecasts to other operating divisions.

• Performs other duties as assigned.

• Not Applicable

• Embraces diverse people, thinking and styles. Listens and communicates openly, honestly, and respectfully. Acts in an ethical manner.
• Concern for Safety - Consistently makes safety and security, of self the priority.
• A continuous learner who identifies and addresses learning needs to advance own performance.
• Dedicated to meeting the expectations and requirements of internal and external customers.

• Currently enrolled full-time in an undergraduate degree such as Data Analytics, Statistics, Data Science or Mathematics with Junior or Senior class standing.
• Above average written and communication skills.
• Microsoft Office Suite platforms.
• Effective organizational, time management, & multi-tasking skills
• Prior analytical experience (data analysis/reporting) or database management experience preferred.
• Knowledge of SQL, Python, or other programming language preferred but not required.

• Ability to work full time (32-40 hours/week) during weekdays, with some schedule flexibility, if needed.
• Ability to work and be based in Minneapolis, MN; relocation assistance is not available.
• Ability to work both independently and collaboratively in a business environment.
• Repetitive motion such as typing.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs.
• Travel as necessary.
• Computer work, in a typical office environment sitting for the majority of the day.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options