Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates 130 regional jets on 700 daily flights to 126 destinations in the United States, Canada, and the Caribbean.

Endeavor is headquartered in Minneapolis, Minn., with hub operations located in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

Crew Pay Analysts ensure the Flight Attendant and Pilot crews are paid in a timely and accurate manner.

• Research and analyze crew pay discrepancy report to resolve crew pay issues.
• Respond to crew members by answering general pay questions and resolving pay issues.
• Compile and review crew hours and pay types including over guarantee (75 hours) payments, premium pay, instructor pay, full-time union leave pay, union leave reimbursements or charge backs, and per diem pay to ensure proper payment.
• Support users through education efforts to aid in the better understanding of the Rainmaker system and usage to manage on-going discrepancies and pay issues.
• Coordinate leaves of absence with Crew Scheduling, Crew Planning, Human Resources and Corporate Payroll to ensure leave of absences are paid correctly.
• Manage compliance of pay rates and pay rate changes for Pilots and Flight Attendants.
• Facilitate pay rate changes and status changes.
• Transmit crew pay data to the corporate payroll department.

• Other duties as assigned.

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all.   Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives For Results By Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams. 
• Know your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals.  Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

• Bachelor’s degree or a combination of education and related experience
• 2 years of experience in a customer service role
• 1 year of data-based analytical experience preferred
• 1 year of airline experience preferred
• Knowledge of collective bargaining agreements preferred
• Reliable and self-motivated with a positive attitude
• Analytical, interpretive and organizational skills
• Ability to multi task efficiently and effectively to meet deadlines
• Interpersonal, written and verbal communication skills
• PC proficient in Microsoft Office software, specifically Word, Excel, and Outlook
• Experience with CrewTrac and Rainmaker preferred

• Computer work, in a typical office environment, sitting for the majority of the day.
• Repetitive motion such as typing and phone work.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags, files, and electronic equipment not in excess of 30 lbs.
• Able to work additional hours including evenings and weekends as needed.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options