Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates 130 regional jets on 700 daily flights to 126 destinations in the United States, Canada, and the Caribbean.

Endeavor is headquartered in Minneapolis, Minn., with hub operations located in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network. At the heart of our operation, over 5,000 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

The Operations Analysis and Performance (OAP) Analyst supports the OAP mission to deliver precise analysis and comprehensive reporting of operational data, aiding Endeavor’s commitment to continuous improvement through data-driven decision-making.

• Design, develop, and optimize reporting and analytics using Tableau, Power BI, and other analytics tools to generate insightful dashboards, reports, and visualizations for executive-level presentations.
• Develop and maintain automated reports, dashboards, and analyses to support divisional and operational leaders.
• Understand the needs of the business, prototype data analytics solutions and tools, deploy enhancements, and coordinate with relevant business units to ensure sustainable solutions.
• Assist in tracking and reporting operational, safety, and customer service KPIs to help the company meet its goals and provide valuable service to customers.
• Audit data to ensure accuracy; proactively identify and elevate solutions where inconsistencies may exist.
• Collaborate with senior leadership to create and monitor divisional and base performance goals and scorecards.
• Conduct decision science projects using statistical modeling to address questions from senior leadership and drive decision-making, including developing predictive models and providing actionable insights.
• Support Department of Transportation (DOT) reporting responsibilities through coordination with Delta Air Lines, data validation, and DOT report creation.

• Other duties as assigned.

• No direct reports.

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all. Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives For Results by Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams.
• Know your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

• Bachelor’s degree in Data Science, Analytics, Statistics or a related quantitative field, or a combination of education and related experience.
• 1-2 years of experience in an analyst role preferred.
• Proficiency in SQL.
• Experience creating dashboards in Tableau, Power BI, or similar applications.
• Experience in Python, SAS, Microsoft Excel, and/ or other database interface tools and languages is a plus.
• Airline industry or operational experience preferred.
• Strong ability to multi-task efficiently and effectively within given time parameters.
• Strong interpersonal skills with a focus on communication and problem resolution.
• Reliable, self-motivated, and possessing a positive attitude.
• Ability to work in a high-profile environment with fluid priorities, ambiguity, and aggressive deadlines.

• Full-time exempt position.
• Can involve long periods of sitting. Computer work, repetitive motion such as typing.
• Subject to critical deadlines.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs.
• Some travel may be required.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options