Endeavor Air is a wholly-owned subsidiary of Delta Air Lines. Flying as Delta Connection, Endeavor operates 141 regional jets on 750 daily flights to 122 destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor has hub operations in Atlanta, Cincinnati, Detroit, Minneapolis, New York, and Raleigh-Durham, and 11 maintenance bases across our network.

The Tech Ops Business Analyst position is responsible for providing analytical support in evaluating multiple projects aimed at improving the performance of Technical Operations, Endeavor’s aircraft maintenance organization. Projects include but not limit to analytics and reporting of operation and financial data.

• Work with cross-functional teams in evaluating and executing projects to improve Endeavor’s fleet reliability, aircraft performance, and business processes.
• Invoice Processing & Coding: Process vendor invoices, ensure proper coding, and support expense tracking and reconciliation.
• Data Reporting & Visualization: Develop and maintain reports in Tableau, Excel, and Quickbase to track headcount, fleet performance, and other key operational metrics. Create automated processes where applicable for data extraction, report processing, and distribution.
• Budgeting Support: Assist with budgeting and forecasting activities, providing financial data analysis to support planning and decision-making.
• Insurance Claims: Prepare and process insurance claim summaries related to aircraft and engine damage events, coordinating with internal and external stakeholders.
• Project Documentation: Draft business cases, project summaries, and action plans to secure funding, support strategic initiatives, and keep leadership informed.
• iPad Program Management: Assist in management of Tech Ops iPad program, including iPad new-hire distribution & setup, configuration via Airwatch, troubleshooting, and monitoring iOS updates.
• Uniform Program Assistance: Support the Tech Ops uniform program, including financial monitoring, vendor coordination, and onboarding new hires.
• System Access Administration: Submit and track system access requests for new hires and role changes within the Maintenance division.
• Assist with ad hoc analysis and reporting for use by senior management.

• Other duties as assigned

• Ethics and Values - Supports positive change and diversity that will support healthy organizational growth. Serves as a champion for projects and programs that are beneficial to the company.
• Knows Our Business - Is informed and knowledgeable about trends in the field. Is willing to use own knowledge to constructively challenge institutional practices and systems that might be improved to increase organizational results.
• Building Trust & Decision Making - Treats all team members in a respectful, courteous, and professional manner, and values the input of all. Recognizes when analysis is sufficient to proceed with making a good decision.
• Drives For Results by Inspiring Others - Develops clear workable plans with timelines, goals, and ways to measure results. Fosters engagement across different teams. 
• Know Your Team & Leading People - Works inclusively with others on the team and across the organization to reach common goals. Is approachable and friendly. Is skilled at valuing differences; recognizing others; and listening for understanding.

• Bachelor’s degree strongly preferred.
• Up to 2 years of relevant work experience preferred.
• Business financial analysis experience preferred – strong proficiency in Excel
• Airline maintenance/operations experience preferred.
• Advanced research and analytical skills, including familiarity with Tableau, Quickbase, or other visual analytics platforms
• Ability to effectively to meet deadlines within given time parameters.
• Ability to communicate with all levels of an organization.
• Interpersonal skills with focus on problem resolution required.
• PC proficiency in MS Office (Excel, Word, PowerPoint, Access) including financial modeling experience.

• Repetitive motion such as typing.
• Minimal physical exertion such as: pulling, pushing, reaching, bending, standing, walking, and light lifting of boxes, bags files, and electronic equipment not in excess of 30 lbs.
• Computer work, in a typical office environment sitting for the majority of the day.
• Travel up to 10% required.

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

• Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
• Comprehensive Medical, Dental, and Vision Plans
• 401(k) with Company Match starting on Day 1
• Operational Performance Rewards (OPR) Program
• Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options